Transportation Access

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In 2017, dLCV received a grant from the Virginia Board for People with Disabilities for a project to improve transportation planning in cities and counties, and increase access to community-based healthcare. Our project goal was to achieve systems change by ensuring people with developmental and other disabilities can utilize public transportation to reach their healthcare providers.

We focused on four communities in Virginia and worked with community partners, like you, to survey fixed-route transportation for common barriers that prevent access to community healthcare from bus stops. We successfully identified and summarized these barriers, communicating them to the appropriate city or county officials. We received a positive response from each of the localities, who committed to improving pedestrian safety and accessibility.

Self-Advocacy Complaint

Is public transportation inaccessible in your community?     

If so, submit a self-advocacy complaint to your local Mayor, County Supervisor or transportation provider.
If you have a question about our project, our materials or you’d like additional materials or resources, please call (800)-552-3962.

Do you use Uber or Lyft to travel to work?

If you have a disability, and use Uber or Lyft to travel to work, we would love to hear from you! Contact dLCV to share more about your experience!
Phone: (804) 225-2042
Video Phone: (804) 215-4723

Complaint Form

Complaint Contact Information


Access to Public Transportation

People with disabilities, including those with mobility, vision, and cognitive disabilities, are often hindered by the lack of access to the bus.  Let’s talk to some individuals about their experiences and hear in their own words what barriers exist on their journey to independent mobility.

Watch and learn!  Share this information with friends, family colleagues, everyone!

Funding for this project/product was supported, in part, by the Virginia Board for People with Disabilities, under grant number 1601VABSDD, from the U.S. Administration for Community Living (ACL), Department of Health and Human Services, Washington, D.C. 20201. Grantees undertaking projects with government sponsorship are encouraged to express freely their findings and conclusions. Points of view or opinions do not, therefore, necessarily represent official ACL policy.

Accessibility Survey

Have a problem getting to your doctor’s offices or local businesses from public transportation?

Many people are unable to use public transportation for their healthcare needs due to obstacles relating to the transport, the stops, or the path of travel from the stop to the medical office.  If you have observed such barriers, please let us know about them.

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Please enter your responses in the white space below each question for all questions in this section.
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2. What is the address of the medical facility surveyed (Street/road, town, and state)?(Required)