The disAbility Law Center of Virginia’s annual survey on polling site accessibility finds that access and operation of accessible voting machines is lacking
Richmond, VA – The disAbility Law Center of Virginia (dLCV), the state’s designated Protection and Advocacy agency for individuals with disabilities, has released a comprehensive report following the November 2024 General Election revealing accessibility shortcomings at polling locations across the Commonwealth.
The report, based on surveys conducted by dLCV staff and volunteers at 484 polling sites in 59 cities and counties, found that while many locations met basic accessibility standards, significant barriers remain that threaten the voting rights of Virginians with disabilities.
“While we are pleased that the majority of polling places did not have major barriers,” said Colleen Miller, Executive Director at dLCV, “it is unacceptable that fundamental issues—such as lack of curbside voting signage, inaccessible parking, or confusion about audio ballot equipment—continue to hinder full participation.”
Key Findings Include:
- Curbside Voting: 10% of surveyed sites lacked clear signage for curbside. In some locations, voters were expected to rely on campaign volunteers or companions to request assistance—an approach that violates Virginia law.
- Accessible Parking: 18% of locations failed to provide accessible parking closest to the entrance. In some cases, accessible spots were used for curbside voting, limiting availability for those wishing to enter the building.
- Entrance and Pathway Issues: 12% of locations did not offer an accessible entrance as the primary voting entrance. Additionally, 15% lacked a smooth and clear path from the parking area to the door.
- Interior Accessibility and Equipment: While 78% had accessible voting machines, only 69% of staff knew how to operate them. Just 57% of sites had signage instructing voters on how to request assistance.
- Legal Violations: Multiple polling sites were found to be out of compliance with both state and federal accessibility requirements, including Virginia Code § 24.2-649.1.
Recommendations made by dLCV to the Virginia Department of Elections include:
- Improved, standardized signage on how to request voting assistance.
- Expanded training for poll workers on accessibility and disability etiquette.
- Enforcement of legal requirements for curbside voting, accessible parking, and accessible paths of travel.
- Clear separation of curbside voting areas from designated accessible parking spaces.
- Commitment to using polling locations that are accessible year-round.
“Voting is a fundamental right, and barriers at polling places—whether physical or procedural—undermine democracy,” Miller added. “We urge the Department of Elections to take swift and decisive action on our findings.” You may read the Virginia Department of Elections’ response here.