Transcript of “Rights Here, Rights Now” – Episode on DARS with Dale Baton

 

 

Produced by the disAbility Law Center of Virginia.                                                            

[INTRODUCTION]:      The information provided on this podcast does not, and is not intended to, constitute legal advice. Instead, all information, content, and materials available are for general, informational purposes only.

[Enter host 1, Molly Carter]

 

[Molly Carter]:           Welcome to Rights Here, Rights Now!- the podcast about disability advocacy, and activism. I'm your Advocate host, Molly Carter!

 

[Enter host 2, Suzanne Herbst]

 

[Suzanne Herbst]:                              And I'm your Advocate host, Suzanne Herbst!

 

[Molly Carter]:           Every two weeks we dig into to relevant issues, current events, and avenues for self-advocacy.

 

[Suzanne Herbst]:                              Because someone has to!

 

[Molly Carter]:                                   And it might as well be us.

 

[Suzanne Herbst]:

*This podcast is produced and edited by the disAbility Law Center of Virginia, the Commonwealth’s protection, and advocacy agency for disability rights.*

 

[Enter, again, hosts Suzanne Herbst & Molly Carter]

 

[Suzanne Herbst]:      We have got a great episode for you all today. J [Today], we have Dale Baton, the Deputy Commissioner of DARS. Which, of course, as everybody knows, stands for Department of Aging & Rehabilitative Services. And, by everyone, I mean, (all) dLCV employees! But, perhaps, not the general population. [Haha]. So, she is here to tell us more about the services that they offer and it's going to great I'm excited! How about you, Molly??

 

[Molly Carter]:            Yes, me too. I mean, here at dLCV, we work very closely w/ DARS, but, I think that it is an organization- that- They cover so much, that, it’s important for our listeners to really know the services that they do. And just everything that's out there. Dale is  just so knowledgeable and covers a lot. And, I think we're going to learn a lot, too, in today’s episode.

 

[Suzanne Herbst]:      I sure hope so.

 

[Molly Carter]:           [But] Before we jump in, let’s check out Disability in the News.

 

Virginia is among several states who are receiving millions of dollars to strengthen respite care services for families of those with disabilities. The Administration for Community Living said that $11 million in Lifespan Respite Care State Program Enhancement Grant awards will be headed to 10 states over the next five years. The funding will be use to expand and enhance respite services, improving coordination and dissemination, bolster quality, and make programs easier to access. Earlier this year lawmakers approved the Lifespan Respite Care Reauthorization Act which increases funding to $10 million annually through 2024. There is an estimated 53 million caregivers nationwide providing an estimated $470 billion unpaid care hours so this money will certainly help families all across the ten states who will receive it.      

[Molly]:                                   Okay. Welcome, Dale Baton. [We’re] We are so excited that you are here, today, to help us learn more about DARS. (The Department of Aging and Rehabilitative Services) So: just for listeners, right off the bat- Can you give us some information? Just, sort of introductory. Primarily: what is the purpose of DARS; Of the Department of Aging and Rehabilitative Services?

 

[Enter, DARS, Deputy Director, Dale Baton. J ]

 

[Dale Baton]:                                      Good Morning, Molly. Sure. The purpose of DARS, the                                 Department of Aging and Rehabilitative Services, is                                                 supporting the Virginian’s efforts to appear independent,                            and to have true integration of all our customers, [and                                     clients. J ]. Our mission is to improve employment,                                quality of life, security, and, independence of older                                        Virginians, Virginians w/disabilities. And their families.

 

[Suzanne Herbst]:                              Great. And, so, it sounds like you work on a little bit of a broad-spectrum, there? (Yes, they do.) So, who is eligible for services with DARS?

 

[Dale Baton]:                                                  So, DARS, my division- The Division of Rehabilitative             Services, offers vocational or rehabilitation programs. The services so that people with disabilities can prepare for: [the process to] Secure, retain, OR, regain employment. Our team, and DRS, (division of rehabilitative services,) is committed to ensuring that individuals, w/disabilities, have opportunities to compete for, and enjoy, high quality employment! We collaborate with [communities and] individuals with disabilities, and community Partners, to empower individuals with disabilities, to maximize their performance, working toward economic self-sufficiency independence. J

 

 

 

[Molly Carter]:           Wow. Thank you so much! It looks like, at DARS there's a lot of, [options] I mean, in terms of a job services and thins that sounds like, for services at DARS, that, there’s a lot (available across the board) Can you for our audience, um, go into a little bit more specifically about: How does someone apply for services at DARS? What does that process look like?

 

[Dale Baton]:              Sure! So, DARS, is just like applying for many other services. (Such as) Applying in a doctor’s office, or, you know, etc. You can [just] walk in and apply yourself. You can be a… a self-referral. OR, you can be referred by someone, (a member of the community) that you're already working with. Such as: a Doctor’s Office, or, a Federal Probation and Parole Officer; Or, [a member of the] court system, a Community Service Board,  a family member, schools, friends. Etc. So, (in order to qualify), say you’re a walk in. Um, you need to be able to become eligible you must have a physical, mental, emotional, or, learning disability that's a real barrier to you getting a job. You need a vocational rehab services to prepare you to get and retain, and then, when you’ve gained employment, & then, you must be able to benefit from the, from the, services to help you overcome any barriers for employment that would prevent you from getting a job.

 

[Suzanne]:                  Which is wonderful! I think I don't know how, well known it is-we all know it is- But, unemployment is a bigger a big issue, (than people realize!) in the disability community. that there's an organization out there, you know, specifically looking to help people with disabilities and some other issues to overcome those barriers and get employment. Get into the job market!

 

 

[Dale Baton]:              Yes, Suzanne. And now, with the Governor’s Initiative, Economic Order, about the, um, diversity, equity, & inclusion, we know FOR A FACT, that our population, inclusion has been a big factor for us. So, there’s these big initiatives out there. Everywhere from, the governor’s office, to the national level, with the Rehab Services Administration,  to really make sure, that, we do have equity for our..the population that we serve.

 

[Suzanne Herbst]:      Absolutely, which is so wonderful. And, it’s just…it’s got to be comforting maybe for our listeners, who didn't…(pause) maybe didn't know about the service to know that it's out there and it's got to feel nice for you especially to have that back up from the higher-ups! J [Laughter!]

 

[Dale Batton]:            Yes. You can apply for our services through all the work force (operations): American Job Centers, (or) One Stop Centers in the Commonwealth of Virginia. They're all around the state. And, now it is, 15 areas, I think (believe) that, it used to be 16, or, it is, I think [now], exactly 14, or 15, centers, that actually serve here our disabled population. And, um, here in the office, we have [our] Comprehensive Center Hours that we serve. So, if you walk in the doors and say you have disability, and, you need referral services, we can….There’s actually a new portal that we use [now,] new, for services. And you are able to actually click on: Disabled [Disability] Services. And that will come up for you.

 

[Suzanne Herbst]:      Great. So now- Once somebody applies… does it… Can it take a while to get services? Is there (you know), a wait-list on hand? What's the order of selection once you’ve [or we’ve] applied?

 

[Dale Batton]:            So, a state Vocational Rehabilitation Agency is required to implement an order of selection. And, we wouldn't anticipate that they will not have sufficient or Personnel Resources individual in order to fully serve our eligible databases, [clients] or, our agency. Our agency is an ordered selection. I'm happy to say, though, for the first time in the last 10 years that we are now serving our customers that walk in our door. And, an Ordered Selection, if you have to have an ordered selection, then, it consists of priority category based on what the individuals are assigned (and also) based on the significance of the disability. For Virginia Counties, this year, all categories are eligible! So: when we don't have sufficient funding than we actually go by the severity/intensity of the disability and categories are open, & closed, in that order.

 

[Suzanne Herbst]:      So, who is eligible for services with DARS?

 

 

[Dale Batton]:            Our programs & services are there to assist people with disabilities to prepare for retain, or, regain, employment,working toward economic self-sufficiency, and independence. Our team is committed to ensuring that people with disabilities have the opportunity to compete for, and enjoy high quality employment. We collaborate with our individuals with disabilities, and (with) our partners, to ensure we’re maximizing employment, and, working towards economic self-sufficiency- whether that comes to us, under Social Security Disability, or, Social Security income,-- then, that means, they are already eligible. Then, they don’t have to go through any other sort of preparation. They are already eligible through Social Security Income.

 

 

[Molly Carter]:           Thank you so much for that clarification. We do a lot with Social Security in our office as well. So I really appreciate you covering that. Um, I'm curious, Dale: How long, exactly, are clients going to be able to be eligible for these services? And also, I kind of wanted to touch on this, too, because I would imagine, the goal with DARS is, after using the services for a while, I would think the ultimate goal is to no longer need them once that person no teams appointment or reaches their Career Goals, or whatever it is. So, can you talk to us about how long practice clients are eligible and then also when the services may end as well?

 

[Dale Batton]:            Our services are individually based on individual needs. And so, when you apply for services and you’re actually determined eligible. And then, you're working with your counselors. And you write up individual plan, or, a long term plan. [….]. We do have a platform for both. And, both Services last as long as that plan is needed to make you acceptable in employment, employment training, and [then] returning to work, for the first time, training you for a different career paths. For the individual disability so. there's no time limit she was service and how long the services last. It really will just be based on your individual plan for what you want me to make you some stuff so it can be a short-term plan can be a long-term plan just depends on your location with the counselor and the consumer time together okay. So it ends when you’re actually integrated into stable employment. Then, we can actually close the case after stability has been identify 90 days up the stuff for the Ability to have a competitive, integrated, employment but we also now have to follow you in our Workforce Innovation and opportunity ACT, Common Measures. So, we are now looked at on a performance [level]. And, for anyone to exit a program, in the 2nd & 4th Quarters after (our) the exit. So really that's a year-and-a-half where were tracking your progress. you’re actually now measured on your. still going forward it doesn't have to be in the same job if you have to be measured on it that person that we close especially if still in floor second and fourth quarter so it may end on paper from communicating with you we also send out surveys and see how you're doing if you weren't close especially a year after foreclosure to see if you doing okay [at that point.].

 

[Suzanne Herbst]:      That’s great, that you're following people as they go through this journey! And I think, you made a really great point, that I want to touch on, which is that: You guys are providing training and retraining services! This isn't just, “I need to get a job- get me any job. “This is career-focused and having, you know, real goals to reach that level of filament in life, too!

 

 

[Dale Batton]:            That’s correct! And you know, people will come in (to us) and say: “I need a job now!” And that’s fine—we will try to help you find a job now! We will try to help you find a job where, you use those skills inheirently. But, let’s also talk about, you know, [actual] career goals. To work at that sustainability in your finances so that you can have stability…So you don’t have to come back again. So, we will help you get a job now, but, the goal is to help you think more on the Lines long term employment.

 

[Suzanne Herbst]:              Exactly, which I think is such a key part of this…of this organization. it's it's not just you know let's do this now, that can be part of it, like. But it’s really: Let's make a plan for the future so let's say I got a job I'm doing pretty well and then you know you all everybody at darts and helped me out and then maybe 2-3 years down the line I find myself in a situation where I lost a job I need to need some help again. [At that point] Can I reapply for services?

 

 

[Dale Batton]:             You most certainly can! J We have—We want to make sure that you're able to continue this is stuff. And that, if, you have something changed and you became unemployed again you can definitely come back to the agency and reapply for services and we will continue to work with you again will help you become employed again.

 

[Molly Carter]:           Awesome! I think that's really interesting. And um, a really important point for a listeners to know is that this is a really, more than as Suzanne said just getting a job and keeping it. It's really an ongoing growth process, for people, in terms of their careers, and their lives. And their overarching goals, over a long period of time. Because I know life is unpredictable and our goals particularly in our career change and evolve one thing I found a really interesting when we speak to other organizations is a lot of times, people don't realize how early on they can should have come into these organizations and get the help that they need so one thing that might be interesting to talk about is: is there anything I can do to help say kids are students as early as high school age and when can sort of a jump-start this process supposed to take, um, advantage of those resources as soon as they can?

 

Dale Batton]:              Good question, Molly. And I would like to comment on. Since the Workforce Innovation & Opportunity Act formed in 2016, actually, really 2014 to 2016-- When we have to serve students with disabilities that I really your/OF age and that's 14 years of age to age 21. So we are, here, in the schools, anyway. But here, in the schools [High Schools] helping students (High School students) at an early age prepare for [that], and do career exploration to find out they're really interested in. different career paths. And, to help them understand the service that we can provide them when they graduate. And, we’ve offered services to them in the school at those stages/ages before they graduate. So [that], when they actually become a Junior and/or a Senior- which-- we work with them frequently as a Juniors & Seniors- we're working early. Giving them some training, some workplace learning. So, we're able to then…We help them through the more expedited program, when they are actually more able and willing to take those…services and they're better equipped for post-secondary training, as well as, job placement, after High School years. So, yes, we are near the school personnel as well as a counselor to look at career paths, counseling opportunities for looking at what transition may look like, a workplace Readiness training, to bail out some of the social skills, and independent living at evensong intersection in self-advocacy. So, we have five core Services we offer in there on the hour pre- employment services in all the schools before they actually become a client.

 

[Molly Carter]:           Thank you so much for covering all that. I know, for me, as a disabled person, I found that, the earlier I can know about these resources and the earlier I I myself can have the agency I'm in Independence, to do those things, and start, you know, making my own choices and building my own, you know, support system, you know, things have been easier. And, obstacles have kind of been smoother to overcome that way so I can get you really crucial that jars started this process too early in the game so I'm really glad that you know students as young as high school now getting to have these Services especially you know nowadays with everything being so unpredictable. So, that's really great.

 

[Dale Batton]:            We also have a comprehensive rehab center Wilson Workforce and rehabilitation center went to work with students and we haven't education and rehabilitation program so we actually have to attend Independent Living so that is what we do but because of our we've expanded how many we work within the student population

 

 

[Suzanne Herbst]:                  That’s just wonderful. Especially, you know getting those, experiences even getting to meet your peers who are going through the same thing as you, is wonderful. And of course, dlcv is a huge fan of self-advocacy. That  is when we can help people you know and be ready for that! J

 

[Dale Batton]:                         I would agree very much. J

 

[Suzanne Herbst]:                                          All right, thank you so much for joining us today. It's been an absolute pleasure having you.

 

 

[Dale Batton]:                        Thank you so much for asking me to be with you all this morning .

 

 

[Molly Carter]:                       And now, a dLCV Highlight!

 

Between January and June of 2021, dLCV staff provided information and referral to 23 Social Security beneficiaries with Representative Payees. We spent over 105 hours speaking with them about their individual situations and crafting recommendations for next steps. Our referrals included information about the responsibilities of payees, steps for changing a payee and how to report suspected misuse to the Office of the Inspector General. If you have questions or concerns about your representative payee, please reach out to dLCV to discuss your options.

 

 

[Suzanne Herbst]:               Thank you again to Dale baton from DARS for being here today I think my hopes for the podcast were realized I think we learned a lot. A lot of good information sounds like they're doing a lot of good things over there!

 

[Molly Carter]:           Yes, Dale is just so lovely to talk to, and I'm just really glad that we were able to, you know, just, cover a small portion of everything that they do cover [DARS]. And, I really hope that for maybe some of our listeners, this prompts them to reach out to DARS and start their own process with them. So, again, thank you, Dale, for coming around chatting with us today. And, thank you all for listening to this episode of Rights Here, Rights Now, brought to you by the disability Law Center Virginia! We are available on Spotify, Apple Podcasts, or wherever you listen to your podcast. Don't forget to subscribe and leave a review!

                                   

[Suzanne Herbst]:      If you need assistance or want more information about dlcv and what we do is visit us online at dlcv. Org.

 

[Molly Carter]:                    Also, you can follow us on, your favorite news app, Twitter @disabilitylawVa. And, also, for those who don't know, we do have a Facebook, and you can follow us at the disability Law Center Virginia. And please, feel free to share (us) this with your friends.

 

[Suzanne Herbst]:      Until Next Time, I’m Suzanne Herbst!           

 

[Molly Carter]:                    And I’m Molly Carter. And this has been: Rights Here!

 

[Suzanne Herbst]:                  Rights Now! **END OF TRANSCRIPTION!*